The South Eastern Health and Social Care Trust in Northern Ireland began working with CareLineLive back in 2021 on a project to maximise resources and improve workplace...
- Fully DSCR Compliant
All-in-one home care management software
Helping home care agencies digitise and improve efficiency and productivity, increase capacity and compliance. Helping carers provide excellent, person-centred care.
How CareLineLive works
CareLineLive has three platforms that are fully integrated and ensure streamlined communications in real-time to the whole Care Circle helping to deliver excellent care.
How CareLineLive works
CareLineLive has been designed with streamlined and helpful communications at the heart via three interconnected platforms.

Carer Companion App
Provides carers the tools and real time information they need to work efficiently and provide truly person centred care.

Management Platform
Enables integration of rostering, client and carer management, capacity planning, invoicing, payroll and real time call monitoring. All this information is connected and can be interrogated to produce reports to help evidence for regulatory bodies.

Care Circle Portal
Provides service users’ family and friends access to carer notes, observations, administered medication and visit information. One-off access for emergency services is also enabled.
Better systems mean better care
Care Rostering and Management
Roster client visits with drag and drop function for quick changes. Instant carer notification of roster changes. Real-time call monitoring with alerts.
Electronic Visit Records including eMAR
Intuitive software that provides your carers with all they need to provide person-centred care – eMAR, carer tasks and observations.
Care Planning, Compliance, Client Safety and Reporting
Care planning, incident reporting and compliance tools to help your carers provide better care and help you excel at your regulatory requirements.
Invoicing and Payroll
Call monitoring automates recording of check-in and check-out times for client visits, allowing one-click payroll, invoicing and split billing.
Care Circle Portal
Keep family, friends, community health workers, emergency services and the whole circle of care informed with access to up-to-date details of client care.
Fully Managed Handsets
Latest Android mobile phones with Carer Mobile App pre-installed. Comprehensive voice, text and data plan. Full device management including remote wipe.
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Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.
Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.
Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.
Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.
Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.
The Bento colour for this row is set to dynamic by default, all rows of this type within a section will have different colours allocated in sequence. You can override a rows colour by changing the preset to bento-row-x, however due to DIVI’s fabulous design choices, colours which are applied via CSS classes are sometimes not visible in the page builder, though they should appear correctly on the live page.
The Bento colour for this row is set to dynamic by default, all rows of this type within a section will have different colours allocated in sequence. You can override a rows colour by changing the preset to bento-row-x, however due to DIVI’s fabulous design choices, colours which are applied via CSS classes are sometimes not visible in the page builder, though they should appear correctly on the live page.
The Bento colour for this row is set to dynamic by default, all rows of this type within a section will have different colours allocated in sequence. You can override a rows colour by changing the preset to bento-row-x, however due to DIVI’s fabulous design choices, colours which are applied via CSS classes are sometimes not visible in the page builder, though they should appear correctly on the live page.

Best-in-class cloud based
homecare management software
- Streamline your operations and generate cost savings
- Optimise performance and profitability
- Increase business capacity without additional recruitment and enhance care outcomes
- Meet your regulator’s expectation of going paperless by using a digital social care record system (DSCR)
Trusted by 650 home care providers and 20,000 carers around the world












The CareLineLive team recently sat down with Neil Kentish, Area Manager, and Ronnie Chatterton-Sim, the Managing Director, at Coastal Homecare, to learn more about the challenges...
CareLineLive, the all-in-one home care management software provider, has announced a further expansion of its partnership with Mid and South Essex NHS Foundation Trust (MSEFT)...
We spoke to Ali Sharif, Director of Operations, at the Sunlight Care Group, about what made them choose CareLineLive and how it has benefited their business. Sunlight Care Group...
Accreditations
We are independently certified against a number of recognised standards to give you reassurance that we operate in a secure and safe manner




